Indo78 takes every user's privacy seriously. This document clearly explains how we collect, use, store, and protect your personal information — in plain, straightforward language.
At indo78, your privacy is not merely a legal obligation — it is a responsibility we take to heart. This Privacy Policy is designed to give you a clear and honest picture of how we handle your personal information when you use the indo78 platform, website, and mobile app.
This document applies to all users of the indo78 platform, including unregistered visitors, registered members, and users of our iOS and Android mobile apps. By continuing to use the indo78 platform, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy should be read together with Terms and Conditions indo78. In the event of any conflict, this Privacy Policy shall apply to matters relating to the handling of personal data.
Six core principles that form the foundation of how we handle your data.
All your personal data and financial transactions are protected by active 256-bit SSL encryption at all times — the same standard used by leading banking institutions.
Indo78 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes without your explicit consent.
Your data is stored on servers protected by strict access controls, intrusion detection systems, and regular backups to ensure continuity and information security.
You have the right to access, correct, or request deletion of your personal data at any time via your account settings or by contacting our support team.
Personal data handling at indo78 complies with Malaysia's Personal Data Protection Act 2010 (PDPA), ensuring your rights as a Malaysian user are always upheld.
In the event of any data breach affecting your personal information, indo78 will notify you within the timeframe specified under our incident response procedures.
This Privacy Policy is published by indo78, an online entertainment platform operating in Malaysia. We understand that your trust is the most valuable asset we hold, and the way we handle your personal data reflects our serious commitment to that trust.
This policy applies to all personal information collected through:
Indo78 acts as the data controller for all personal information collected from users of our platform in Malaysia. We are fully responsible for ensuring your data is handled in accordance with applicable laws and regulations, in particular the Personal Data Protection Act 2010 (PDPA) of Malaysia.
Indo78 collects your personal information through various means depending on how you interact with our platform. Generally, we collect two main categories of data:
A. Information You Provide Directly
B. Information Collected Automatically
Data Minimisation Principle: indo78 only collects data that is strictly necessary for the stated purposes. We do not collect sensitive information such as health data, religious beliefs, or political affiliations.
Every piece of data we collect has a clear and legitimate purpose. Below is a summary table of data usage purposes and their applicable legal bases:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Registration & account management | Name, email, phone | Contract performance |
| Identity verification (KYC) | IC / Passport Document | Legal obligation |
| Deposit & withdrawal processing | Bank / wallet information | Contract performance |
| Fraud & anti-money laundering prevention | Transaction data, access logs | Legal obligation |
| Customer Support | Email, chat records | Legitimate interests |
| Marketing communications | Email, phone | User consent |
| Platform improvements | Log data, device data | Legitimate interests |
Indo78 will not use your data for any purpose beyond those stated without first obtaining your renewed consent. If you have consented to marketing communications, you may withdraw that consent at any time through your account settings.
The security of your personal data is indo78's top priority. We implement multiple layers of technical and organisational protection to ensure your information remains safe at all times.
Technical security measures we employ:
Data retention period: indo78 retains your personal data for the duration your account remains active, and for any additional period required by applicable laws or regulations (typically 5–7 years after account closure) for financial record-keeping and anti-money laundering compliance purposes.
Shared Responsibility: While indo78 implements the strongest technical safeguards, the security of your account also depends on your own practices. Always use a strong password, enable 2FA, and never share your login credentials.
Indo78 does not sell or trade your personal data. However, under certain circumstances, we may need to share your information with trusted third parties to ensure our platform operates properly:
All third parties we work with are bound by strict data confidentiality agreements and are required to process your data solely for the stated purposes. indo78 is not responsible for the privacy practices of third-party platforms outside of our contractual relationship with them.
Indo78 uses cookies and similar technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. The following are the types of cookies we use:
Required for core platform functions such as login session management and security. Cannot be disabled.
Helping us understand how users interact with the platform for continuous improvement. Data is collected anonymously.
Remembering your settings such as language preference and display options to deliver a more personalised experience.
Used to detect suspicious activity, prevent fraud, and protect your account from unauthorized access.
You can manage cookie settings through your browser settings. Please note that disabling essential cookies may affect certain features of the indo78 platform. For mobile apps, you can manage permissions through your device settings.
As an indo78 user in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010 (PDPA):
You have the right to request a copy of all personal data we hold about you in a readable format.
You may request correction of any inaccurate or outdated personal data we hold about you.
You may request deletion of your personal data, subject to applicable legal data retention requirements.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You may request restriction of your data processing in certain circumstances, such as while data accuracy is being verified.
You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.
To exercise any of the above rights, contact the indo78 support team via live chat or our support email. We will process your request within 30 working days after your identity verification is complete.
The indo78 platform is strictly for individuals aged 18 and above. We do not intentionally collect, process, or store any personal data from individuals under the age of 18.
Should we discover that personal data of a minor has been collected without our knowledge — whether through false registration or any other means — we will take immediate action to:
Parents or guardians who discover that their minor child has registered on the indo78 platform are urged to contact our support team immediately so that appropriate action can be taken without delay.
In the course of its operations, indo78 may process or store your personal data on servers located outside Malaysia. When this occurs, we ensure that such data transfers are protected by safeguards equivalent to or exceeding those required under Malaysian law.
Safeguards for cross-border data transfers include:
Indo78 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our data handling practices, legal requirements, or platform improvements. The "Updated" date at the top of this document will always reflect the date of the latest version.
For significant amendments that materially affect your privacy rights, indo78 will:
Continued use of the indo78 platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any enquiries, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact us directly:
Indo78 will acknowledge receipt of any complaint within 3 working days and endeavour to resolve it within 30 working days. If you are unsatisfied with the resolution provided, you have the right to lodge a complaint with the Malaysian Personal Data Protection Department or the relevant regulatory authority.
Your privacy is our priority. indo78 is committed to handling all privacy-related enquiries and complaints transparently, fairly, and within a reasonable timeframe.